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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mark shaffer

September 12, 2025

5  out of  5
rating by mark shaffer
"Very helpful. The process was quick and easy. Would recommend to anyone"
We responded:
"Thank you, Mark, for your feedback! We're glad to hear that you found the process quick and easy. Your recommendation means a lot to us. "
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Williams Chasheika

September 11, 2025

5  out of  5
rating by Williams Chasheika
"Great customer Service"
We responded:
"Thank you, Williams, for your kind words about our customer service. We're glad to know you had a positive experience with us. If there's anything else we can do for you, just let us know."
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Brionna Patton

September 10, 2025

5  out of  5
rating by Brionna Patton
"Very friendly ppl and love helping others"
We responded:
"Five-star customers deserve five-star service! Thanks for your kind words and for being part of our insurance family!"
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Brittany Hitron

September 9, 2025

5  out of  5
rating by Brittany Hitron
"Very professional and easy to work with!"
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Alexis McLane

September 9, 2025

5  out of  5
rating by Alexis McLane
"Very friendly & helpful in assisting me!"
We responded:
"Thank you, Alexis, for your kind words! We're glad to hear that you found our team friendly and helpful. If you need any further assistance, feel free to reach out."
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Justin Humes

September 9, 2025

5  out of  5
rating by Justin Humes
"Great team of agents. Taking the time to walk us through our options and cost savings such a great opportunity. Coverage at affordable rates is so important"
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Deja Williams

September 9, 2025

5  out of  5
rating by Deja Williams
"My experience was 10/10. Friendly and extremely helpful!"
We responded:
"Thank you, Deja, for your kind words and perfect rating! We're glad to hear that you found our team friendly and helpful. If you need anything else, feel free to reach out."
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Allie Supanick

September 8, 2025

5  out of  5
rating by Allie Supanick
"She was very helpful and informative. Also very kind and helped me right away! Definetly will be using her again!"
We responded:
"We appreciate the review - thank you! "
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angie cowherd

September 8, 2025

5  out of  5
rating by angie cowherd
"Love the communication and friendly atmosphere ! Voted the Best ! Ask for Stephanie !"
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bailey

September 8, 2025

5  out of  5
rating by bailey
"Highly recommend Stephanie! Super easy to work with and provides excellent service."
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Michael Norris

September 8, 2025

5  out of  5
rating by Michael Norris
"Clean place. Everyone's really nice. ESPECIALLY Adelina. She walked me through putting my son on his own insurance. Thank you again adelina!"
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Melisha Rivera

September 8, 2025

5  out of  5
rating by Melisha Rivera
"I’ve had a fantastic experience with Lacey Stivers State Farm, and I especially want to highlight Adelina Aguilar for her outstanding service. From the very first interaction, Adelina was incredibly friendly, helpful, and professional. She made the entire process smooth and stress-free, taking the time to explain everything clearly and answer all of my questions with patience and care. What truly stands out is how she goes above and beyond to ensure I’m getting the best coverage and support. It’s rare to find someone so genuinely dedicated to customer service, and it’s made me feel confident and well taken care of. Thanks to Adelina, I’m very happy with my experience and would highly recommend this office to anyone looking for top-notch service. She's a true asset to the team!"
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John McCullough

September 1, 2025

5  out of  5
rating by John McCullough
"DeAnna is great!"
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Jacob “Jacob” Turner

August 31, 2025

5  out of  5
rating by Jacob “Jacob” Turner
"DeAnna has very good customer service, very friendly, and understandable. Amazing business and even better employees."
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Erika

July 18, 2025

5  out of  5
rating by Erika
"Highly recommend this State Farm agency! DeAnna is by far the most kind and helpful agent I have ever had for insurance. They really do make sure you're well taken care of!"
We responded:
"Thank you so much for the kind review! We truly appreciate you! "
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Lily Foster

July 12, 2025

5  out of  5
rating by Lily Foster
"Working with Maddie was great! She was very tentative and followed up well."
We responded:
"Maddie is awesome! Thank you so much for the positive review - we appreciate you! :)"
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Vince Depiero

July 11, 2025

5  out of  5
rating by Vince Depiero
"I’ve been with them for years. They have a Wonderful staff! Deanna was punctual and helped me out with everything I had questions with. Fantastic people there!"
We responded:
"We really appreciate your kind review - THANK YOU! "
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Jordan Brooks

July 9, 2025

5  out of  5
rating by Jordan Brooks
"The customer service is next level- helpful, kind, and attentive"
We responded:
"Thank you SO very much! "
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Hanni Nguyen

July 9, 2025

5  out of  5
rating by Hanni Nguyen
"Such an amazing experience! Wow, I have no complaints, such amazing staff!! I would 100% recommend"
We responded:
"Thank you so very much for the review! We appreciate you!"
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Julia Wright

July 8, 2025

5  out of  5
rating by Julia Wright
"I love State Farm! Working with Lacey and her team has always been the best experience! I especially enjoy talking with the interns, they're all so sweet!"
We responded:
"Thank you, thank you for the kind review! We are so grateful for you and the wonderful interns we have! "
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ziara

July 7, 2025

5  out of  5
rating by ziara
"great service!!"
We responded:
"Thank you for the review! We are very grateful! "
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Skyler Shrader

July 7, 2025

5  out of  5
rating by Skyler Shrader
"Lacy Stivers and her team were so positive and helpful. I am so glad to have an insurance place like them in Shelbyville. They make sure to treat you like family!"
We responded:
"Thank you SO much for the kind review! We appreciate you so much!"
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Zachary Butler

July 4, 2025

5  out of  5
rating by Zachary Butler
"Emily is phenomenal!!"
We responded:
"Emily is fabulous - thank you for the review! :)"
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Dylan Kessinger

July 4, 2025

5  out of  5
rating by Dylan Kessinger
"I’ve had a great experience with State Farm and would definitely recommend them to anyone looking for reliable insurance. Their customer service is top notch every time I’ve called with a question or needed help filing a claim, they’ve been quick, friendly, and professional. My agent is always easy to reach and takes the time to explain my options clearly, which makes the whole process a lot less stressful."
We responded:
"We are so grateful for your wonderful review! Thank you so much -- we appreciate you! :)"
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Charlotte Wright

July 3, 2025

5  out of  5
rating by Charlotte Wright
"I have loved working with Lacey, all the people at her agency always have a smile on their face"
We responded:
"We are so thankful for the kind review! Thank you! "