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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brenda Kelley

March 10, 2023

5  out of  5 rating by Brenda Kelley
"This us inebif the friendliest insurance firms I have ever dealt with everyone in the office was so helpful and knowledgable"

Becky Reynolds

March 8, 2023

5  out of  5 rating by Becky Reynolds
"I have been with Lacey for several years and they are always prompt to answer questions and do review on your insurance policies. They have recently started contacting me before my renewal to see if anything had changed and if I have any questions or concerns! If they do not know the answer they go find the answer! All of her staff are amazing! Keep up the great team Lacey!!!"

Anthony Johnson

February 28, 2023

5  out of  5 rating by Anthony Johnson
"Excellent State Farm Staff, representing Lacey Stivers! Very professional, informative, always energetic, positive and polite. :) Seriously, every time we have had contact with them, it has been a pleasant experience. Thank you!"

Robyn J

February 28, 2023

5  out of  5 rating by Robyn J
"Very nice and helpful! When I needed help, she contacted me to answer any questions or concerns."

Brian Johnston

February 28, 2023

5  out of  5 rating by Brian Johnston
"Lacy Stivers and her staff are amazing! They are always quick and eager to help. I would recommend Lacy Stivers for your State Farm agent 10/10!"

Heather Shuck

February 28, 2023

5  out of  5 rating by Heather Shuck
"Highly recommend Lacey !! She is so wonderful. Always takes care of me. I have been with her for several years. I have my personal , rental and business policies with her. She is always keeping me up to date, fast when I need anything. The girls at the office are absolutely wonderful as well. Will not find a better place!!"

Michelle Renaud

February 23, 2023

5  out of  5 rating by Michelle Renaud
"I have all good things to say about Lacey and her team. Always available or responds in a timely manner. Provides all information I have questions about and flexible with communication."

Billie Hatler

February 21, 2023

5  out of  5 rating by Billie Hatler
"They always make sure you know what’s going on, text email phone calls I love that there is no surprises."


February 18, 2023

5  out of  5 rating by Frank
"Always the best price on auto or homeowners insurance! I even use Lacey and State Farm for my rental property. Her office is very efficient on whatever I call for. If I need to pick up any paperwork, they have it ready same day I request it. They've even had requested paperwork ready for me in half an hour! And the office definitely got an upgrade in decorating after she took over the Shelbyville office. 😉 At least call her and let her give you a quote!"

sue miller

February 17, 2023

5  out of  5 rating by sue miller
"The staff there is always looking out for my best interest. They call to check on me and see if they can help in anyway. This is the best insurance I have ever had"

Joey Haufe

February 17, 2023

5  out of  5 rating by Joey Haufe
"Very accommodating with frequent changes in insurance policies. This has helped so much during my transition to college."

Mandy Hester

February 15, 2023

5  out of  5 rating by Mandy Hester
"I have been a customer with State Farm for several years now and I couldn’t be happier. I receive the best service and the staff is great!! They are always checking in and making sure I am receiving the best possible service. Couldn’t ask for a better group to work with."

Rob Hartman

February 8, 2023

5  out of  5 rating by Rob Hartman
"100% would recommend! We have been a difficult customer and they have always went out of their way to help us any way they can. We are very happy and will continue to use Lacey Stivers! Thanks team."

Brian Hamlett

February 7, 2023

5  out of  5 rating by Brian Hamlett
"Lacey and her crew are Awesome!! Highly recommended them… They treat us like Family…"

Sabrina Murphy

February 6, 2023

5  out of  5 rating by Sabrina Murphy
"Nice people and understanding"

Lil Smoove

January 14, 2023

5  out of  5 rating by Lil Smoove
"This State Farm is best hands down, ya need sign up to insurance life ! Thank you Lacey Stivers :)"

Lolaa Martinez

January 13, 2023

5  out of  5 rating by Lolaa Martinez
"Service was amazing!"

Nathan Azzarito

January 10, 2023

5  out of  5 rating by Nathan Azzarito
"Great customer service and helped me navigate the insruance waters!"

Deanna McQuilling

December 30, 2022

5  out of  5 rating by Deanna McQuilling
"Such a lovely group of ladies 💙 all of my questions were answered."


December 30, 2022

5  out of  5 rating by MamaBlissDesigns
"This agency is very helpful and responsive anytime I need anything. I wouldn’t trust anyone else with my business!"

Richard Sheridan

December 30, 2022

5  out of  5 rating by Richard Sheridan
"Great group of insurance professionals."

Alex Furgason

December 29, 2022

5  out of  5 rating by Alex Furgason
"Has always come through whenever I needed assistance or information about my policy. Her and her office have always been amazingly responsive and friendly no matter how short notice things arise. Highly recommended!"

Erin Evans

December 29, 2022

5  out of  5 rating by Erin Evans
"Lacey and her staff have been more than helpful anytime we have questions or concerns about our coverage! She truly cares about her customers!!"

Meagan Ference

December 28, 2022

5  out of  5 rating by Meagan Ference
"Everyone is so helpful at Lacey Stivers State Farm. I was terrified to switch insurances with a now mortgage with escrows being paid monthly. The team was so helpful as I went through the switchover. It was seem less with their guidance. I also love that they use text messaging for updates and I can contact the team by text message!"

Vince Depiero

December 20, 2022

5  out of  5 rating by Vince Depiero
"I’ve been with them for years. They have a Wonderful staff! They are incredibly helpful and willing to help with any situation! Their customer support is the best in the business."