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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jhosh Turner

November 25, 2025

5  out of  5
rating by Jhosh Turner
"What an amazing professional experience. State farm will be my forever home for insurance!"
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Ahdawhan Khoom

November 25, 2025

5  out of  5
rating by Ahdawhan Khoom
"Adelina was great to work with. State Farm’s prices is outrageous but their staff is wonderful ! Thank you Adelina for all your help! You were a honor to work with !"
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Gerardo Lagunas

November 25, 2025

5  out of  5
rating by Gerardo Lagunas
"Awesome!! This place is excellent i totally recommend it. Great staff! Answered all my questions."
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Ashley Holden

November 25, 2025

5  out of  5
rating by Ashley Holden
"I’m very pleased with State Farm. Adelina is the best! 😊"
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Princess Pookie

November 24, 2025

5  out of  5
rating by Princess Pookie
"Adelina is great! Very helpful!!!"
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Dennis Smith

November 24, 2025

5  out of  5
rating by Dennis Smith
"Good people they try to help you much as possible"
We responded:
"Thank you, Dennis. We're glad to hear that our team was able to assist you effectively. If you need anything else, feel free to reach out."
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Williams Chasheika

November 23, 2025

5  out of  5
rating by Williams Chasheika
"Great customer Service"
We responded:
"Thank you, Williams, for your kind words about our customer service. We're glad to know you had a positive experience with us. If there's anything else we can do for you, just let us know."
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Deja Williams

November 23, 2025

5  out of  5
rating by Deja Williams
"Stephanie is amazing at what she does! 10/10 experience choose her for your next insurance needs!"
We responded:
"Thank you, Deja, for your kind words and perfect rating! We're glad to hear that you found our team friendly and helpful. If you need anything else, feel free to reach out."
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Damien Ringo

November 21, 2025

5  out of  5
rating by Damien Ringo
"🌟🌟🌟🌟🌟 5-Star Review for Adelina at Lacey Stivers State Farm (Shelbyville, KY) If you’re looking for an agent who makes insurance feel simple, personal, and stress-free, Adelina at Lacey Stivers State Farm is the one you want in your corner. From the moment she picks up the phone, you can tell she genuinely cares. Adelina doesn’t just rush through information—she listens, asks the right questions, and makes sure you understand every option available to you. Whether it’s bundling policies, adjusting coverage, or navigating something unexpected, she breaks everything down clearly without ever talking over you or dismissing your concerns. What really sets her apart is her consistency. She follows up when she says she will, handles issues with real urgency, and treats every conversation like you’re a priority—not a policy number. In a world where customer service feels like a lost art, Adelina is a reminder that there are people who still take pride in doing their job exceptionally well. If you’re in or near Shelbyville and want an insurance rep who is knowledgeable, patient, and truly committed to helping you protect what matters, Adelina is hands-down the person to call. Couldn’t recommend her more highly."
We responded:
"Thank you, Damien, for your thoughtful review of Adelina's service at our agency. It's great to hear how she has made your insurance experience simple and personal. We appreciate your recommendation and look forward to continuing to serve you."
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Timothy Burroughs

November 20, 2025

5  out of  5
rating by Timothy Burroughs
"I have been with State Farm since 1993. I have never had a bad experience. DeAnna at Lacy Stivers office has always given exceptional Cistomer Service. I feel like I am appreciated. My questions and or concerns are always addressed and taken care of. I highly recommend this office."
We responded:
"Thank you, Timothy, for your long-standing trust and for sharing your positive experience. We're grateful to have DeAnna on our team, and it's great to hear that she has consistently provided you with exceptional service. Your recommendation means a lot to us."
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New Passion for Purpose

November 19, 2025

5  out of  5
rating by New Passion for Purpose
"Emily/ Lacy worked up my quote for my business insurance policy quickly and with care! I was pleased with her quick response and kindness. Thank you Emily!"
We responded:
"Thank you so much for your feedback! We're glad to hear that Emily was able to assist you promptly and with care. We appreciate your trust in us for your business insurance needs."
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Myleia Mason

November 17, 2025

5  out of  5
rating by Myleia Mason
"Adelina was very nice and so helpful."
We responded:
"We truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Cory El

November 14, 2025

5  out of  5
rating by Cory El
"Adelina was very helpful. She went above and beyond! I highly recommend Lacey Stivers and Adelina with State Farm !"
We responded:
"Hearing that you had a great experience makes our day! We appreciate your trust and look forward to continuing to serve you! "
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abril moreno magaña

November 13, 2025

5  out of  5
rating by abril moreno magaña
"Excelente servicio por parte de Adelina trabajadora de State farm"
We responded:
"Gracias, Abril, por tus amables palabras sobre el servicio de Adelina. Nos alegra saber que tu experiencia con nosotros ha sido positiva. Estamos aquí para ayudarte con lo que necesites."
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Tyler Chisholm

November 12, 2025

5  out of  5
rating by Tyler Chisholm
"DeAnna is always a pleasure to work with and makes sure everything is as painless as possible. Very happy to work with her!"
We responded:
"Thank you, Tyler, for your kind words about DeAnna. It's great to hear that she made your experience smooth and enjoyable. We appreciate your feedback and look forward to continuing to serve you."
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Tammy Whitworth

November 6, 2025

5  out of  5
rating by Tammy Whitworth
"The best customer service hands down, DeAnna is amazing and always happy to help with anything we need!"
We responded:
"Thank you, Tammy! We're glad to hear that DeAnna has been so helpful and attentive to your needs. Your feedback means a lot to us."
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Edward Weathers

October 31, 2025

5  out of  5
rating by Edward Weathers
"My experience today with DeAnna Maines at state farm insurance company was really great she explained everything to me very well where I could understand it."
We responded:
"Thank you, Edward, for your feedback. We're glad to hear that DeAnna was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out!"
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Megan Dugle

October 28, 2025

5  out of  5
rating by Megan Dugle
"Deanna is absolutely the best! She’s always so sweet, supportive, and genuinely cares about helping her customers. Anytime I’ve needed assistance or had a question, she’s gone out of her way to make sure everything was handled quickly and easily. It’s rare to find someone who treats you like family, but that’s exactly what Deanna does. I can’t recommend her enough — State Farm is lucky to have her!"
We responded:
"Thank you, Megan, for your kind words about Deanna. We're glad to hear how much you appreciate her dedication and care. Your recommendation means a lot to us! "
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Cassie Martin

October 7, 2025

5  out of  5
rating by Cassie Martin
"They are amazing! They’re all so easy to talk to and work their hardest to get you the best rates!"
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Cassie! Let us know if we can help with anything else. "
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Nikita Renee

October 3, 2025

5  out of  5
rating by Nikita Renee
"Adelina was great! She helped me bundle my renters and car insurance with no problem! 10/10 would recommend!"
We responded:
"Thank you, Nikita Renee, for your kind words! We're glad to hear that Adelina was able to assist you with bundling your renters and car insurance smoothly. Your recommendation means a lot to us."
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ethan

October 3, 2025

5  out of  5
rating by ethan
"Adelina Aguilar was very helpful, friendly and informative."
We responded:
"Thank you, Ethan, for your trust and support! We look forward to being your go-to insurance agency for years to come. "
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Amber Pendleton

October 3, 2025

5  out of  5
rating by Amber Pendleton
"Adelina is absolutely amazing and very helpful!"
We responded:
"Amber, it means so much to us that you had a five-star experience! Our team is dedicated to providing the highest level of service, and your kind words truly make our day. Thank you for trusting us with your insurance needs!"
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lavina beltran

October 3, 2025

5  out of  5
rating by lavina beltran
"Adelina Aguilar is super sweet and helpful, definitely go to her if you need anything!"
We responded:
"Thank you so much, Lavina, for your lovely words about Adelina Aguilar! We're thrilled to hear she was able to help you so effectively. If you need anything else, don’t hesitate to reach out!"
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Lamont

October 2, 2025

5  out of  5
rating by Lamont
"Great service"
We responded:
"We appreciate you, Lamont! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
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Susan Handy

October 2, 2025

5  out of  5
rating by Susan Handy
"Very helpful and friendly !! Thank you for all of your help!"
We responded:
"Thank you, Susan! We're glad to hear that you found our team helpful and friendly. If you need anything else, feel free to reach out."