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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ali Wade

Ali Wade

December 9, 2025

5  out of  5
rating by Ali Wade
"Emily is amazing to work with- she always takes care of us!"
We responded:
"Thank you, Ali, for your kind words about Emily! We're glad to hear she takes great care of you. Your support means a lot to us. "
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Abigail Hernandez

December 3, 2025

5  out of  5
rating by Abigail Hernandez
"Excelente !!! muy lindas y amables personas en especial Maria de Lacey Stivers State Farm es una linda y amable persona y la atención al cliente es especial y te facilitan muy rápido tus dudas estoy muy contenta y feliz es una bendición.. sigan adelante .. es una gran compañía que te ayuda a ti y a tu familia"
We responded:
"Gracias, Abigail, por tus amables palabras. Nos alegra saber que María y nuestro equipo te han brindado una atención especial y rápida. Seguiremos trabajando para ofrecer el mejor servicio a ti y a tu familia. "
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Mary Vaananen

December 1, 2025

5  out of  5
rating by Mary Vaananen
"My bike was stolen recently and I rely on it to get to my office every day. Lacey Stivers and her team were super helpful in getting my claim the attention it needed. I really appreciate the great communication and enthusiasm they offered me."
We responded:
"Thank you, Mary, for your kind words and for taking the time to share your experience. We're glad we could assist you with your claim and provide the support you needed. If there's anything else we can do for you, please feel free to reach out."
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Mackenzie Goodlett

November 25, 2025

5  out of  5
rating by Mackenzie Goodlett
"⭐️⭐️⭐️⭐️⭐️ Amazing Service from Emily McClease! As a customer of Emily McClease, I can honestly say she is one of the best! She responds to questions incredibly fast and always makes sure you fully understand everything. Her bubbly, positive personality makes every interaction easy and enjoyable. Emily is so simple to work with when it comes to navigating insurance, and she truly makes the whole process stress-free. She’s all around wonderful, and I couldn’t recommend her enough!"
We responded:
"Thank you, Mackenzie, for your kind words about Emily! It's great to hear that her quick responses and positive attitude have made your experience enjoyable and stress-free. We appreciate your recommendation and look forward to continuing to serve you. "
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Renee Fielding

November 25, 2025

5  out of  5
rating by Renee Fielding
"We love Emily! She’s always so responsive and gives us the best information"
We responded:
"Thank you, Renee, for your kind words about Emily! We're glad to hear that her responsiveness and information have been helpful to you. We appreciate your support and look forward to continuing to assist you with your insurance needs."
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Micheal Hutton

November 25, 2025

4  out of  5
rating by Micheal Hutton
"Emily is awesome!"
We responded:
"Thank you, Micheal, for your feedback! We're glad to hear that Emily made a positive impression. If there's anything else we can do for you, feel free to reach out."
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Byron Reyes

November 25, 2025

5  out of  5
rating by Byron Reyes
"La verdad me encanta esta compañía de seguros. El trámite no toma mucho tiempo y tienen preciosa competitivos y además su personal te atiende de forma espectacular."
We responded:
"Gracias, Byron, por tus amables palabras sobre nuestra compañía de seguros. Nos alegra saber que el proceso fue rápido y que nuestro equipo te atendió bien. Estamos aquí para ayudarte siempre que lo necesites."
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Jhosh Turner

November 25, 2025

5  out of  5
rating by Jhosh Turner
"What an amazing professional experience. State farm will be my forever home for insurance!"
We responded:
"Thank you, Jhosh, for your kind words and for choosing us as your insurance provider. We're glad to hear about your positive experience with our team. Looking forward to continuing to serve you!"
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Ahdawhan Khoom

November 25, 2025

5  out of  5
rating by Ahdawhan Khoom
"Adelina was great to work with. State Farm’s prices is outrageous but their staff is wonderful ! Thank you Adelina for all your help! You were a honor to work with !"
We responded:
"Thank you, Ahdawhan, for your kind words about Adelina. We're glad to hear she provided you with excellent service, even though you find our prices challenging. Your feedback is valuable to us, and we appreciate your support!"
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Gerardo Lagunas

November 25, 2025

5  out of  5
rating by Gerardo Lagunas
"Awesome!! This place is excellent i totally recommend it. Great staff! Answered all my questions."
We responded:
"Thank you, Gerardo, for your awesome feedback! We're glad to hear that our team was able to answer all your questions. Your recommendation means a lot to us. "
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Ashley Holden

November 25, 2025

5  out of  5
rating by Ashley Holden
"I’m very pleased with State Farm. Adelina is the best! 😊"
We responded:
"Thank you, Ashley! We're glad to hear that you had a great experience with Adelina. Your feedback means a lot to us. Have a great day!"
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Princess Pookie

November 24, 2025

5  out of  5
rating by Princess Pookie
"Adelina is great! Very helpful!!!"
We responded:
"Thank you, Princess Pookie, for your kind words about Adelina! We're glad to hear she was able to assist you effectively. If you need anything else, feel free to reach out."
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Dennis Smith

November 24, 2025

5  out of  5
rating by Dennis Smith
"Good people they try to help you much as possible"
We responded:
"Thank you, Dennis. We're glad to hear that our team was able to assist you effectively. If you need anything else, feel free to reach out."
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Williams Chasheika

November 23, 2025

5  out of  5
rating by Williams Chasheika
"Great customer Service"
We responded:
"Thank you, Williams, for your kind words about our customer service. We're glad to know you had a positive experience with us. If there's anything else we can do for you, just let us know."
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Deja Williams

November 23, 2025

5  out of  5
rating by Deja Williams
"Stephanie is amazing at what she does! 10/10 experience choose her for your next insurance needs!"
We responded:
"Thank you, Deja, for your kind words and perfect rating! We're glad to hear that you found our team friendly and helpful. If you need anything else, feel free to reach out."
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Damien Ringo

November 21, 2025

5  out of  5
rating by Damien Ringo
"🌟🌟🌟🌟🌟 5-Star Review for Adelina at Lacey Stivers State Farm (Shelbyville, KY) If you’re looking for an agent who makes insurance feel simple, personal, and stress-free, Adelina at Lacey Stivers State Farm is the one you want in your corner. From the moment she picks up the phone, you can tell she genuinely cares. Adelina doesn’t just rush through information—she listens, asks the right questions, and makes sure you understand every option available to you. Whether it’s bundling policies, adjusting coverage, or navigating something unexpected, she breaks everything down clearly without ever talking over you or dismissing your concerns. What really sets her apart is her consistency. She follows up when she says she will, handles issues with real urgency, and treats every conversation like you’re a priority—not a policy number. In a world where customer service feels like a lost art, Adelina is a reminder that there are people who still take pride in doing their job exceptionally well. If you’re in or near Shelbyville and want an insurance rep who is knowledgeable, patient, and truly committed to helping you protect what matters, Adelina is hands-down the person to call. Couldn’t recommend her more highly."
We responded:
"Thank you, Damien, for your thoughtful review of Adelina's service at our agency. It's great to hear how she has made your insurance experience simple and personal. We appreciate your recommendation and look forward to continuing to serve you."
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Timothy Burroughs

November 20, 2025

5  out of  5
rating by Timothy Burroughs
"I have been with State Farm since 1993. I have never had a bad experience. DeAnna at Lacy Stivers office has always given exceptional Cistomer Service. I feel like I am appreciated. My questions and or concerns are always addressed and taken care of. I highly recommend this office."
We responded:
"Thank you, Timothy, for your long-standing trust and for sharing your positive experience. We're grateful to have DeAnna on our team, and it's great to hear that she has consistently provided you with exceptional service. Your recommendation means a lot to us."
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New Passion for Purpose

November 19, 2025

5  out of  5
rating by New Passion for Purpose
"Emily/ Lacy worked up my quote for my business insurance policy quickly and with care! I was pleased with her quick response and kindness. Thank you Emily!"
We responded:
"Thank you so much for your feedback! We're glad to hear that Emily was able to assist you promptly and with care. We appreciate your trust in us for your business insurance needs."
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Myleia Mason

November 17, 2025

5  out of  5
rating by Myleia Mason
"Adelina was very nice and so helpful."
We responded:
"We truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Cory El

November 14, 2025

5  out of  5
rating by Cory El
"Adelina was very helpful. She went above and beyond! I highly recommend Lacey Stivers and Adelina with State Farm !"
We responded:
"Hearing that you had a great experience makes our day! We appreciate your trust and look forward to continuing to serve you! "
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abril moreno magaña

November 13, 2025

5  out of  5
rating by abril moreno magaña
"Excelente servicio por parte de Adelina trabajadora de State farm"
We responded:
"Gracias, Abril, por tus amables palabras sobre el servicio de Adelina. Nos alegra saber que tu experiencia con nosotros ha sido positiva. Estamos aquí para ayudarte con lo que necesites."
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Tyler Chisholm

November 12, 2025

5  out of  5
rating by Tyler Chisholm
"DeAnna is always a pleasure to work with and makes sure everything is as painless as possible. Very happy to work with her!"
We responded:
"Thank you, Tyler, for your kind words about DeAnna. It's great to hear that she made your experience smooth and enjoyable. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Tammy Whitworth

Tammy Whitworth

November 6, 2025

5  out of  5
rating by Tammy Whitworth
"The best customer service hands down, DeAnna is amazing and always happy to help with anything we need!"
We responded:
"Thank you, Tammy! We're glad to hear that DeAnna has been so helpful and attentive to your needs. Your feedback means a lot to us."
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Edward Weathers

October 31, 2025

5  out of  5
rating by Edward Weathers
"My experience today with DeAnna Maines at state farm insurance company was really great she explained everything to me very well where I could understand it."
We responded:
"Thank you, Edward, for your feedback. We're glad to hear that DeAnna was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out!"
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Megan Dugle

October 28, 2025

5  out of  5
rating by Megan Dugle
"Deanna is absolutely the best! She’s always so sweet, supportive, and genuinely cares about helping her customers. Anytime I’ve needed assistance or had a question, she’s gone out of her way to make sure everything was handled quickly and easily. It’s rare to find someone who treats you like family, but that’s exactly what Deanna does. I can’t recommend her enough — State Farm is lucky to have her!"
We responded:
"Thank you, Megan, for your kind words about Deanna. We're glad to hear how much you appreciate her dedication and care. Your recommendation means a lot to us! "