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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alanna Summers

July 12, 2024

5  out of  5 rating by Alanna Summers
"I’ve had a really good experience with this insurance company. This is my 3rd or 4th year having auto coverage with them and everyone is so very helpful and understanding with my own personal needs. When my car was totaled in a wreck the claim process was a quick and smooth. I received more than expected and was able to purchase a new vehicle in the same week. Deana is always a pleasure talking to and makes me feel like she has my best interest at heart."
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L Palmer

June 30, 2024

5  out of  5 rating by L Palmer
"DeAnna has been amazing. Not a lot of people can brighten your day when you just wrecked your car! She has been so helpful and so so kind throughout the process of getting my claim resolved."
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Matthew Walker

June 28, 2024

5  out of  5 rating by Matthew Walker
"Deanna is possibly the most helpful and polite person I have ever done business with! She helped me navigate through several policies and I'm very happy with them! Highly recommend!"
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Amy Whitaker

June 27, 2024

5  out of  5 rating by Amy Whitaker
"Deanna was so helpful and knowledgeable when I went in to update my homeowner's policy and added an umbrella policy. Deanna was detailed an makde sure all the updates to my home matched the improvements to my home! Thank you Deanna for all your help."
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julia reyna

June 25, 2024

5  out of  5 rating by julia reyna
"I’ve been with State Farm for a couple of years and when I met with them they are very friendly people who takes the time to listen to what you need and if you have any questions or concerns they are always there to help you with anything.Ida and Lacey Stivers are great people and have an excellent team."
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Dawn Wathen

June 25, 2024

5  out of  5 rating by Dawn Wathen
"DeAnna was very informative and helpful! She met and answered all my insurance needs! I’m so glad to be with State Farm, and look forward to a long working relationship! UPDATE: My working relationship with DeAnna has grown into a beautiful friendship! One in which I know that I can trust her to meet my every insurance need!!! Thank you, DeAnna!!!"
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Kristin Simonson

June 21, 2024

5  out of  5 rating by Kristin Simonson
"6/21/24 update. I literally stay with this company for the genuine and caring connection I feel with DeAnna Maines. She is so thorough with explaining things to me, so relatable and down to earth. Her personality shines through the phone. I am grateful for the company, Lacey Stivers, the other wonderful ladies in office and especially DeAnna. (Original review below) I couldn't be happier to switch from my current auto/home insurance to this company. The rate is so much lower and the representative was thorough and kind."
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Cynthia

June 18, 2024

5  out of  5 rating by Cynthia
"Lacey Stivers is a great agent and Deanna is really great to work with. Anytime I have questions she always take the time to answer and always makes suggestions for myself and my family I would recommend this office they always help and have the best rates"
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Erin Bush

June 18, 2024

5  out of  5 rating by Erin Bush
"10/10 recommend Lacey. She was so sweet and nice. Very professional and walked me through the steps of life insurance to protect me and my for growing family."
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Justin Roy

June 7, 2024

5  out of  5 rating by Justin Roy
"They are so sweet and intelligent so go to them for your insurance needs they will help in all kinds of ways they are sweet they are like family"
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Martha Bruner

April 24, 2024

5  out of  5 rating by Martha Bruner
"This office is awesome every time i need something. They are very professional, knowledgeable and have great personalities. Give them a try, you won’t be disappointed."
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Kamron Hilen

April 15, 2024

5  out of  5 rating by Kamron Hilen
"5 stars for the best insurance agency in shelbyville! Trustworthy individuals who care. 🙏"
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Production Lex

April 15, 2024

5  out of  5 rating by Production Lex
"DeAnne is wonderful! Anytime I have questions about my policy, she’s helped me out tremendously! They even do little checkups to see how their people are doing. Amazing customer service."
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Kamron Hilen

April 15, 2024

5  out of  5 rating by Kamron Hilen
"I've been with Lacey Stivers - StateFarm for 5 years, and they're the best! I've recommended many people to their office and will continue to do so! The best prices for the best coverage around!"
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Hannah Murphy

March 29, 2024

5  out of  5 rating by Hannah Murphy
"Quick and caring! I worked with Emily and she went above and beyond to meet my needs! Recommend 100%"
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Shauna Zamora

March 29, 2024

5  out of  5 rating by Shauna Zamora
"This is a great team!! Ida and Deanna are great at work they do and have you, your family, and assets at best interest when guiding you to the right policies and coverage. Honesty is hard to find but this team has honesty at their core. Reach out to them, you won't be let down. ♥️"
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maria hernandez

March 29, 2024

5  out of  5 rating by maria hernandez
"Good customer service 😊 and always there to help out with your insurance needs!!! <3"
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Jlynneo

March 29, 2024

5  out of  5 rating by Jlynneo
"Ida helped set my family up with the best policy. They are so kind and understanding! Best insurance I’ve had."
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Olivia Zamora

March 29, 2024

5  out of  5 rating by Olivia Zamora
"I highly recommend Ida and Deanna! They are both great and know how to help you in any situation! ❤️"
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Grant K

March 29, 2024

5  out of  5 rating by Grant K
"Emily and Jacinda are great people to deal with!!! They can be a headache outside of work though. Please let Jacinda leave at 12:30 today but make Emily stay till 5. Thanks"
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tonya wietholter

March 16, 2024

5  out of  5 rating by tonya wietholter
"Very nice sweet ladies always pleasant when I call"
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Sherry McClease

February 19, 2024

5  out of  5 rating by Sherry McClease
"Getting insurance through this office was a great decision for me! Emily McClease has been so helpful with every question I have had"
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Kelsey Markle

January 31, 2024

5  out of  5 rating by Kelsey Markle
"Deanna and Emily are amazing and were incredibly patient with me over the past month as I’ve been looking for a vehicle and have needed several different quotes while I’ve been looking around. Lacey’s team is great and super responsive"
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Sia Dunaway

January 19, 2024

5  out of  5 rating by Sia Dunaway
"Lacey's office has not only saved us money, which we love!! but always goes above and beyond for any needs or questions! we have several auto, commercial, trailer, and renters policies with them and this office makes all of it so easy! Deanna is my go to girl and Emily has helped us with commercial policy as well! We love this group and the customer service is TOP NOTCH! can't beat it!"
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Tiffany Hayden

January 4, 2024

5  out of  5 rating by Tiffany Hayden
"I love working with this office! Always in touch when I need them!"